Fluctuating returns volume, dissatisfied customers, and lengthy processes can quickly derail your returns process and hinder repeat customers in the highly competitive retail landscape. A seamless returns experience is no longer just a nice-to-have—it’s a key driver of customer loyalty and brand reputation.
In this blog, we’ll explore some of the most common logistics challenges retailers face, from managing unpredictable return rates to optimizing reverse logistics workflows, and provide actionable insights to help your business overcome these hurdles.
